NHS Surrey Heath CCG is determined to streamline the commissioning of children's health care. The CCG is working with local partners on a joint prevention agenda.

This includes:

  • Surrey-wide community children’s contract 
  • Opportunity to streamline (health and social care)
  • Improve current service for children with disabilities
  • Focus 19-25 years when in full time education
  • Extend personal health budgets for children with Learning Disability
  • Improve GP and hospital cross over
  • CAMHS - Child and Adolescent Mental Health Services - Implementation
  • Increase local CCG interface with school leaders

Child and Adolescent Mental Health Services

CCGs across Surrey have been working with one another to improve services for children, young people and their families who are experiencing mental health issues. This Whole System Transformation Plan sets out an approach that aims to improve existing services as well as investing in new services, with a particular focus on developing new services that seek to provide support to children, young people and their families as early as possible.

By adopting this more preventative and supportive approach, we aim to help prevent children and young people from developing more complicated mental health issues and provide them and their families with more support to cope and deal with these issues. This plan has been heavily influenced by what children, young people and their families have told us they need; particularly the need for quicker access to mental health services and more supportive services for children, young people and their families.

Click here for information about the CAMHS transformation plan. Please click pdf here (2.69 MB) to view a copy of the plan.

Chat Health School Nurse Text Service

The Chat Health text number is: 07507 329 951

Chat Health is a text service from Children and Family Health Surrey that enables young people at secondary school to reach out to the school nurse team to ask for help about a range of issues, or make an appointment with a school nurse confidentially.

The service is for anyone aged 11-19 at secondary school looking for confidential advice on a wide range of issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses. The service is available Surrey-wide.

Young people using the service feel it is a less embarrassing to ask for health advice on personal issues by text than in person or over the phone.

Through Chat Health, young people can also be linked into other local services including emotional support or sexual health services.

Chat Health is:

  • Confidential
  • Quick and easy
  • Anonymous
  • Non-judgemental

How Chat Health works

Messages sent to the dedicated number 07507 329 951 are delivered to a secure website, and responded to by a school nurse. This line is manned Monday to Friday, 9am – 5pm and texts are usually replied to within one working day.

Anyone who texts the service out of hours will receive an automated message explaining where to get help if their question is urgent and when they can expect a response.

Additional mental health support

If you’re struggling and feeling worried, angry or sad, there are a number of ways to get support:

  • The #Littlebluebookofsunshine explains some of the things you can do right now to feel better, or who to turn to if things feel too much. You can download it on your phone.
  • Kooth.com (https://www.kooth.com/) is an online counselling and emotional wellbeing platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Suitable for those aged between 11 – 24 years and is available up to 10pm every day.
  • Three guides to help children, young people and their families to cope with the stresses of the coronavirus pandemic have been created for the Frimley Health and Care ICS. The guides are: Family life during lockdown, Five Ways to Wellbeing and; Young Person’s guide. The guides are available to download here.
  • The Children and Young Person's Safe Haven in Guildford (https://www.cyphaven.net/home/guildford/) is a safe space where you can talk about worries and mental health in a confidential and friendly, supportive environment. Guildford Haven is currently closed, but there is a virtual offer available for those worried or in distress CYPHaven Surrey | A safe place for Children and Young People who need emotional well-being support
  • Bereavement support - Hope Again
  • If these don’t meet your needs, you can contact Mindsight Surrey CAMHS for advice via their website (https://www.sabp.nhs.uk/mindsightsurreycamhs/about-us/young-people), or by phoning 0300 222 5755. This is open 8am – 8pm Monday to Friday and Saturday mornings.

Family Information Service 

The Family Information Service offer free, impartial information and signposting service on all aspects of family life for parents of children and young people aged 0-25. Click here to visit the website.

Eating Well 

Half of the sugar children consume each year comes from snacks and sugary drinks. Eating too much sugar can lead to harmful fat building up inside and serious health problems, including painful tooth decay.

If you’re shopping for packaged snacks for your children, use Change4Life’s helpful tip to find healthier snacks – ‘Look for 100 calorie snacks, two a day max!’  Sign up on the Change4Life website to receive money-off vouchers for healthier snacks and helpful tips and ideas. Click here for more information. 

Download the updated Change4Life ‘Food Scanner’ app, which brings labels to life and shows you just what’s inside popular snacks.

Get Active

10 Minute Shake Ups

Change4Life’s 10 Minute Shake Ups programme is helping the nation’s children to get active. Just 23% of boys and 20% of girls currently meet the national recommended level of activity of 60 minutes each day. Being active helps children to build social skills, boost self-confidence and mental wellbeing and improve bone and heart health.

Click here for lots of fun ways to engage and motivate your children with fun games and activities inspired by all their favourite Disney characters! 

Ideas for Disabled Children

For children to lead a healthy lifestyle they need to move as much as possible — and if they have additional needs this is just as important. Start off by choosing activities your child is interested in and adapt them. Visit the Change4Life website for lots of fun ideas to keep disabled children and young people active.

Alive 'N' Kicking - Lifestyle and weight management service for children and young people

Alive 'N' Kicking is a FREE children’s lifestyle weight management service that helps overweight children and young people and their families to reach and maintain a healthier weight. The service provides age specific programmes for families with children aged between 2 to 19 years old. Each categorised programme is specifically designed to provide age appropriate messages, activities and behavioural change strategies that will benefit the whole family. 

  • Learn about healthy eating and nutrition
  • Make small,easy changes to help benefit your family's health
  • Food preparation sessions - making fruit kebabs, smoothies and healthy wraps
  • Shop healthier by learning how to read food labels
  • Activity sessions - learn that exercise can be fun, play new games and build your skills and confidence

Visit the Alive 'N' Kicking website for more information.

Healthier Together website for parents and carers of children 

When children become ill it can be difficult for their parents and carers to always know the best way to care for them, particularly if they are very young and can't tell you exactly what is wrong.

To support local parents and carers Frimley Health and Care, in partnership with FRANK, have created the new Frimley Healthier Together website to help them manage a range of common childhood illnesses themselves.

The site provides information to help them recognise what might be wrong, what to do to help their children whilst at home, and where to go for more help if they do need to see a healthcare professional.